ScorpionEXO

WHY DOES MY HELMET NEED REPLACING?

Covert X motorcycle helmets tested, by NHTSA, at a contracted test lab for motorcycle helmets, were found non-compliant with the retention system requirement set forth in FMVSS No. 218.

Kido Sports Co., Ltd. (hereinafter “Kido Sports”), the manufacturer of Covert X motorcycle helmets and Harley-Davidson HD-X07 motorcycle helmets (HD-X07 helmet is of the same design as the Covert X helmet, with the only difference being the exterior graphics and packaging), immediately implemented an action plan and conducted an internal investigation. Based on its investigation, Kido Sports determined that the retention system for the below mentioned helmets and periods may be noncompliant with FMVSS No. 218.

WHAT HELMETS ARE POTENTIALLY AFFECTED?

SCORPIONEXO COVERT X DOT
Produced between September 2021 through January 2024
Size: All sizes (XS, S, M, L, XL, 2XL)
Graphic: All graphics and solids

HARLEY DAVIDSON HD-X07 DOT
Produced between July 2021 through February 2024
Size: All sizes (XS, S, M, L, XL, 2XL)
Graphic: All graphics and solids

To determine whether your Covert X or HD-X07 helmet is subject to this recall, please review the guide below.

HELMET STYLE

Determine your helmet style

There are 5 styles of Covert X helmets affected in the recall; Solid, Tribe, Marauder, Kalavara, or Digi-Camo

There are 5 styles of HD-X07 helmets affected in the recall; Solid, Compound, Sport Glide, Gargoyle, or Willie G Pink Flames

PRODUCTION DATE

Confirm the production date of your helmet.

The production date is identified in the QC sticker that can be found on the inner wall of the EPS liner after peeling off the crown liner as shown in the photograph to the right.

Covert X helmets affected in the recall were produced between September 2021 and January 2024.

HD-X07 helmets affected in the recall were produced between Produced between July 2021 through February 2024

DOES YOUR HELMET MEET ALL OF THE ABOVE?

If your helmet meets all of the above criteria please STOP USING THE HELMET IMMEDIATELY and contact us to begin the recall process. We have several means of contact; hot line, email, or recall submission form below.

Hotline: 1-888-672-6774
Email: service@scorpionusa.com
Address: Kido Sports Co., Ltd.
(Branch Office / ScorpionEXO USA)
12145 Mora Dr., Unit 13,
Santa Fe Springs, CA 90670

Once you contact us our office will issue RMA number(s)

If your helmet does not meet all of the above criteria it is not subject to the recall and no action is needed.

REMEDY PROGRAM:

After issuing the RMA number(s), our office will arrange for the collection of your helmet. Upon receipt of your helmet, a replacement helmet will be provided to you. Both the collection of your existing helmet and the delivery of the replacement helmet will be handled by our forwarder free of charge.

Please note that your helmet will be replaced with a matte black helmet of the same size. For graphic helmet owners, in addition to providing a replacement matte black helmet, we will also provide a free sunshield for each replacement helmet. Please further note that the replacement helmets are expected to be ready at our warehouse after August 26, 2024.

If you have sold or given away a recalled helmet prior to receiving this notice, then please email us or call our hotline number and provide information about the person to whom you gave or sold the recalled helmet.

If you have attempted to take advantage of this recall, and you believe you have not been able to join our remedy program within a reasonable amount of time, you may contact us at our HOTLINE 1-888-672-6774, or via email at service@scorpionusa.com, or submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C. 20590 or call the toll-free vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

We apologize for any inconvenience and thank you for your attention to this safety matter.